What if you could reach a few million people, improve customer support, tap into an incredible wealth of customer satisfaction data, protect and enhance your brand, and obtain some positive coverage, all for under $500? But wait, there’s more! Sounds like a late-night infomercial, but in fact, a...

What is Twitter?  Well, on the Twitter login page it is introduced as: a service for friends, family, and co-workers to communicate and stay connected through the exchange of quick, frequent answers to one simple question: What are you doing?The concept of Twitter at first glance appears to offer...